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Monday, January 5, 2009

Online Reputation Management - Business Communication for a Business Result (Day 1)

Building a solid online reputation depends on how well you communicate your business message and how well you achieve results. The majority, at least 85%, of communication that you engage in online should be business result oriented. It does not matter what message your business is trying to communicate, communication for the sake of communicating is both inefficient and potentially damaging to your online reputation.

Researching your target audience is critical to your success as an online communicator. Taking time to understand your target audience and the communications styles they prefer will speed up your traffic gains and further solidify your online reputation. Take time to view your competitors and understand how they communicate with their target audience. Determine if they are successful and deploy your communications with the same tactics and strategies. There is no rule that says you have to recreate the wheel in business and doing so may indeed hinder your results and damage your reputation. Identifying your target audience can take a bit of time in the beginning but the research will pay off in the end.

To be continued...

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